New Web Presence for the Telecommunications Department
Since the transition of the Telecommunications Department to the Information Technology Services portfolio, we worked to provide a new web presence for the department. Staff and faculty can now easily access information related to the available products and services, including billing rates and telecom support resources. In addition to this website, all Telecommunications products and services will remain listed in the IT Service Catalogue, as a complimentary channel for easy access to information.
We worked to streamline the content and organize it in a more user friendly manner. The only other change to the Telecommunications online content is a new dedicated space, separate from the previous portfolio, Facilities and Services, and current portfolio Information Technology Services. Telephone coordinators and staff requesting any Telecommunications changes will still be able to use the same tools as before to manage the U of T Directory and create Telephone Services Orders.
We invite all faculty and staff utilizing telecommunications services (land lines, conference services or mobile phones) to give us feedback on the information available on the website. We will be working to bridge any gaps and add other helpful content to the website going forward. Faculty and staff may send their feedback to the ITS Communications Office.