As of October 2023, Telecom will no longer provision new Cisco WebEx account except for call centre agents that are part of a Broadsoft call queue. For all other new phone number requests, users will be assigned with a Teams phone number instead.
Support for existing WebEx users will continue until the users are migrated over to MS Teams Phone.
Microsoft Teams Phone is the official and main VoIP service provided by Telecom for all faculty and staff at University of Toronto. To request a Teams phone number, please click on the link below:
New MS Teams Phone Number Request
For more information about the migration to Teams Phone, refer to the FAQs.
Questions? Please contact voipsupport@utoronto.ca.