Corporate cell phone plans reminder

Posted on by ITS Portfolio Communications

We would like to remind the community about the requirements to enrol in the UofT Corporate Bell Mobility plan

 

  1. Employees must submit a request to their immediate manager for approval
  2. The manager is to approve the request based on departmental requirements and budget and submit the request to their departmental business officer
  3. The business officer is responsible for submitting it to telecom.services@utoronto.ca 

The billing invoice must indicate a UofT billing address

The invoice must be paid directly by UofT. The Corporate plan is intended for departments that require their staff to use a cellphone for University business. It is not intended for individual use even if the individual plans to submit an expense reimbursement to their department.

Telecom services now part of EIS

Posted on by Patrick Hopewell

As of October 1st 2015, Telecom Services is part of the Enterprise Infrastructure Solutions (EIS) group.  This will better position the Telecom group to make the transition from traditional Bell Centrex phone lines to an IP-based telephony solution (VoIP) in order to provide better service and reduce costs.  It will also ensure that the VoIP solution integrates with the many online collaboration and unified communications tools already in use at the University.  More information on the VoIP/UC project can be found here.

Welcome to the new Telecommunications website

Posted on by ITS Portfolio Communications

New Web Presence for the Telecommunications Department

Since the transition of the Telecommunications Department to the Information Technology Services portfolio, we worked to provide a new web presence for the department. Staff and faculty can now easily access information related to the available products and services, including billing rates and telecom support resources. In addition to this website, all Telecommunications products and services will remain listed in the IT Service Catalogue, as a complimentary channel for easy access to information.

What’s new?

We worked to streamline the content and organize it in a more user friendly manner. The only other change to the Telecommunications online content is a new dedicated space, separate from the previous portfolio, Facilities and Services, and current portfolio Information Technology Services. Telephone coordinators and staff requesting any Telecommunications changes will still be able to use the same tools as before to manage the U of T Directory and create Telephone Services Orders. 

Looking ahead:

We invite all faculty and staff utilizing telecommunications services (land lines, conference services or mobile phones) to give us feedback on the information available on the website. We will be working to bridge any gaps and add other helpful content to the website going forward. Faculty and staff may send their feedback to the ITS Communications Office.