Need to submit a request to move, add, change or delete something for Teams Phone? Use the links below to request support through the Enterprise Service Centre.
Get Help
Report a problem or ask a question.
New MS Teams Phone Number
Request a new MS Teams Phone number for a new or existing employee.
Number Reassignment
Submit a request to reassign a Teams Phone number from one person to another person.
Number Cancellation
Submit an MS Teams Phone number cancellation request.
User Billing Account Move
Submit a request to move a Teams Phone user from one VoIP billing number (VBN) to another VBN.
Billing Account Update
Submit a request to update your VBN account info for Teams Phone billing.
Office Address Update
Submit a request to update a Teams Phone user’s office address.