Access your voicemail in Teams Phone

Retrieve your voicemails and transcriptions by selecting the calls tab, then voicemail at the top right of the main calls screen.

Set your preferences and configure your voicemail

Select settings via the ellipses in the Teams app (…), then select calls to set your preferences.

To configure your voicemail:

  • Under call answering rules, turn on “if unanswered” to “voicemail”
  • Select the configure voicemail button to record a custom message, add an out-of-office greeting or customize call answer rules

Visit the VoIP training and support page for Teams Phone user guides.