VoIP offers considerable flexibility for users, from the technician who is rarely at their station and relies largely on a mobile device for communication, to the receptionist who spends much of the day fielding calls, to the director who requires a broad range of collaboration tools.

VoIP Plan Pricing

Premium VoIP license: $15.75 + $4.00 Telecom Admin fee = $19.75 monthly
Standard VoIP license: $13.75 + $4.00 Telecom Admin fee = $17.75 monthly
ATA license (for fax machines & MF copiers): $12.00 + $4.00 Telecom Admin fee = $16.00 monthly
Virtual+ license: $8.75 + $2.00 Telecom Admin fee = $10.75 monthly
Virtual license: $6.75 + $2.00 Telecom Admin fee = $8.75 monthly
Voicemail Only: $5.00 + $2.00 Telecom Admin fee = $7.00 monthly
Toll Free DID# $5.00 + $4.00 Telecom Admin fee = $9.00 monthly
Parked DID# $1.00 + $2.00 Telecom Admin fee = $3.00  monthly

VoIP Plan Descriptions

The four license offerings are described below:

Standard User is for anyone who requires a robust suite of telecommunications features and wants the option of using a handset, an application on their computers, and an application on their mobile

Premium User is for those who will benefit from the additional collaboration tools: teleconferencing, video conferencing, screen and file sharing

Voicemail is an inexpensive plan that provides a phone number and allows callers to leave a voicemail at that number.

Mobile Only Plan:

Virtual+ is for users who require a phone number and will use their mobile phones for their communications, but they can also use a soft client (application) on their mobile phones for incoming calls and to make calls

Please contact voipservices@utoronto.ca if you have questions about the different VoIP plans available.

The table below lists the features of each license type; click on a feature to see its description.

Virtual UserVirtual User +Standard UserPremium User














All of the features of Virtual User plus:







All of the features of Virtual User + plus:








































All the features of Standard User plus: