To submit a change request to the Telecommunications Department please send Telecom Services an email providing the necessary information.

  • Service orders that involve “software changes only” are managed by the Telecommunications Analysts and will require a minimum 3-business day turnaround.
  • Charges for this service (Station Configuration Management) will be billed monthly by the Telecommunications Department directly to FIS.

Cancellations:

Based on the Bell Centrex contract effective on Dec. 1, 2025 for 5 yrs.

Centrex lines:

– 1 to 500:  $29.15 per line

Message mgr and call processing shared mailboxes:

– 1 to 500:  $10.45 per Message Mgr

Extension mailboxes:

– $2.20 per extension

DID tel. #:

– $1.20 each

Termination as per contract:

“Early termination Fees will be 100% of the remaining monthly Fees for the Terminated lines below 500 line for the duration of the contract and any subsequent renewals.”