VoIP offers considerable flexibility for users, from the technician who is rarely at their station and relies largely on a mobile device for communication, to the receptionist who spends much of the day fielding calls, to the director who requires a broad range of collaboration tools. The four license offerings are described below:

Standard User is for anyone who requires a robust suite of telecommunications features and wants the option of using a handset, an application on their computers, and an application on their mobile

Premium User is for those who will benefit from the additional collaboration tools: teleconferencing, video conferencing, screen and file sharing

Mobile Only Plans:

Virtual User is for those who require a phone number, but will use  their mobile phones for their communications. They will receive voice messages and can forward incoming calls to another line.

Virtual+ is also for users who require a phone number and will use their mobile phones for their communications, but they can also use a soft client (application) on their mobile phones for incoming calls and to make calls

Please contact telecom.services@utoronto.ca for license pricing information

The table below lists the features of each license type; click on a feature to see its description.

Virtual UserVirtual User +Standard UserPremium User














All of the features of Virtual User plus:







All of the features of Virtual User + plus:








































All the features of Standard User plus: