After a department migrates to VoIP, one or more  departmental “super users” will be trained on the system. Users in the department will go to this person first, who will troubleshoot and try to resolve the issue. If it’s a network issue, they would contact their network support team, or if it’s a user issue, they would provide training.

If a phone requires repair, please contact Telecommunications:

Email Telephone Repair

Telephone repair: 416-978-2000