About VoIP

VoIP stands for Voice over Internet Protocol (VoIP), and it’s a technology that allows you to make voice calls using a network connection instead of an analog phone line. VoIP converts your voice into a digital signal for transmission. With the VoIP phone system, you will plug your phone into a network jack instead of a telephone jack.

VoIP provides enhanced communications features. For example, the system allows you to access your voice messages via email, to use your computer with a headset instead a physical phone, to change your availability (presence) to indicate if you’re available for calls (or have Outlook inform this feature), to chat to individuals and groups using an application on your computer, to use your existing cellphone with your business phone number, and to make teleconference and videoconference calls.